Contact
We are here to keep your experience simple. Questions before you buy, help with an order, shipping updates, or returns, reach out and we will handle it.
What we can help with
- Product and availability inquiries
- Order information and status
- Shipping, delivery, and tracking
- Returns, exchanges, and refunds
- Damaged, defective, or incorrect items
- Order updates when possible
- General shopping questions
Contact
Email: support@walnutgoods.com
Form: Use the contact form below. Include your order number for faster resolution.
Hours
Monday to Friday 9:00 AM to 5:00 PM ET
Response time: 12 to 24 hours. Messages sent outside business hours are addressed at the start of the next business day.